Terms and Conditions
Welcome to Du Même Sang, a premier ready-to-wear clothing brand based in the UAE. Our garments are proudly produced in Dubai.
By using this website, you agree to the following terms and conditions:
1. User Agreement:
- Users are welcome to visit our website and shop online.
- Unauthorized use of any information, photos, or documents from this website is prohibited.
- Contact with us should be made exclusively through the information provided on the website.
- Users are responsible for any damages caused to the website and will be required to cover the costs of any necessary repairs.
2. Intellectual Property Rights:
- All logos, content, and information on this website are created by Du Même Sang's team and are protected by copyright laws.
3. Privacy Policy:
This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and shop online.
A) Information Collection:
- We collect personal information that you provide to us when you register on our website, place an order, subscribe to our newsletter, or contact us. This may include your name, email address, phone number, shipping address, and payment information.
- We also collect non-personal information such as your browser type, IP address, and browsing behavior on our website through cookies and similar technologies.
B) Use of Information:
- We use your personal information to process your orders, manage your account, and provide customer support.
- Your information helps us improve our website, products, and services by analyzing user behavior and preferences.
- We may use your email address to send you promotional offers, updates, and newsletters. You can opt-out of these communications at any time.
C) Information Sharing:
- We do not sell, trade, or otherwise transfer your personal information to outside parties, except as necessary to fulfill your orders and provide our services.
- We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
- We may also release your information when required to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.
D) Data Security:
- We implement a variety of security measures to maintain the safety of your personal information. This includes using secure servers and encrypting sensitive information.
- While we strive to protect your personal information, we cannot guarantee its absolute security. Any transmission of data is at your own risk.
E) Cookies:
- Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.
- You can choose to disable cookies through your browser settings, but this may affect your ability to use some features of our website.
F) Third-Party Links:
- Our website may contain links to third-party websites. These sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites.
G) Changes to Privacy Policy:
- We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy.
H) Contact Us:
- If you have any questions or concerns about this Privacy Policy, please contact us using the information provided on our website.
4. Payment Terms:
- Online payments only.
5. Shipping and Returns Policy:
- Products cannot be returned once sold.
- Personal discounts are not available.
- We ensure that all products are in good condition before shipping.
6. Use of the Website:
- This website is intended to showcase Du Même Sang's brand, products, and story.
- Products can be purchased directly from this website.
7. Dispute Resolution:
A) In the event of any dispute arising out of or in connection with these Terms and Conditions, including any question regarding their existence, validity, or termination, the parties shall first attempt to resolve such dispute through good faith negotiations.
B) If the parties are unable to resolve the dispute through negotiations within thirty (30) days of written notice by either party, then either party may submit the dispute to binding arbitration in accordance with the rules of the Emirates Arbitration Association. The arbitration shall be conducted in English/Arabic in Dubai, United Arab Emirates.
C) The arbitrator shall have no authority to award punitive or exemplary damages or any other damages excluded under these Terms and Conditions. The arbitrator's decision shall be final and binding on both parties.
8. Changes to Terms:
- This website may be updated at any time, including changes to information and terms and conditions.
9. Design Ownership:
- All products are designed by Du Même Sang's team. The ownership of the designs belongs to Du Même Sang’s team.
- Unauthorized use of designs is illegal and may result in legal action.
10. Shopping Locations:
- Our products can be purchased at our shop located at The Mall, Jumeirah Street, Opposite Burj Al Arab in Dubai, UAE, or through this website.
11. Compliance:
- All visitors and users of this website must adhere to these terms and conditions.
Thank you for choosing Du Même Sang for your fashion needs!